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Business View Magazine
and a similar mindset has led to an internal change on
the corporate side, too, which enables Pegasus em-
ployees to sidestep the traditional human resources
interface and access their own personal information
online.
“If we are providing IT services in terms of GPS, you can
go online and you can see that,” Kalliecharan said. “If
we are monitoring your warehouse, you can go online
and view your cameras.
“That’s something you can do on your own, but if we
do the managing, we are looking at it 24 hours a day.
What we are trying to do is to say, ‘Look, you have a
need for security services. We are going to do that.
Run your business. Your core function is not security.
That’s our core function, so give us that. We have be-
come part of your company. We are a department of
your company.’
“That’s the next move that we are taking, where the
customer – and, again, the employee – is now inter-
facing with the company and its information. This is
the information age, so we need to supply that sort of
thing for customers and employees. It must be at your
fingertips. And what we are forecasting is that this is
something we want to do. It gives you more informa-
tion. We’re going to push big into that in the coming
years. There is a need for it, and we are looking to ba-
sically be setting the trends, rather than being one of
the ones following everybody else.”
Expansion of the client base to include islands nearby
to Trinidad – Grenada and northward, to be specific
– is a part of the company’s five-year plan moving for-
ward, he said, as is a perpetual dedication to offering
traditional guard services, even as the rest of the offer-
ings are changing.
