Business View Caribbean
5
In other areas, the availability of complimentary trades
from within the company has enhanced Arel’s ability
to undertake the installation of systems that have ele-
ments of more than one main trade: electrical plus me-
chanical and/or electronic. The diversity of skills has
allowed the company to embrace new developments,
in particular, the introduction of modern control sys-
tems in air-conditioning and elevator equipment.
Arel’s customers vary by the business they are in. A
typical medical client is a government hospital radiol-
ogy department or a stand-alone, private, medical di-
agnostic imaging center. For its air conditioning, elec-
trical, and elevator businesses, the typical client is a
medium-to-large, private commercial building owner, a
property company, or a large bank or insurance com-
pany.
In certain of Arel’s businesses, the competition is
intense. In order to continue to hold onto its market
share, the company must maintain its high standards.
It does this by continuing to embrace innovation and
technological change, training its workforce in new
methods, and refusing to hire sub contractors to sup-
port its customers.
In fact, Arel’s commitment to taking care of its clients
is its number one priority. According to Laurence Stew-
art, Arel’s Chairman of the Board of Directors: “If we
supply it, we will keep it in service!”
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