Rentokil

4 Business View Caribbean regulation,” Goldson explains. “Anybody could do any- thing. Now, you have to be certified. There is a certifi- cation process to become an operator and a certifica- tion process to become an applicator of chemicals; so not anybody can just pick up a spray gun. You have to renew every three years and take a certain number of hours of courses. So the business has changed signifi- cantly over the last eight to ten years. Three years ago we had four technicians. We’re now up to ten, serving the entire island. And we have established a depot in Montego Bay to serve the western end of the island.” Goldson maintains that even though the two busi- nesses are different, the company’s mission state- ment envelops both of them. “Our mission statement is: ‘Protecting People. Enhancing Lives.’ And that’s re- ally what we try to do here – protect people through pest control and hygiene services from the spread of