Rentokil
Business View Caribbean 7 In the realm of hygiene, in addition to the soaps, sani- tizers, and other washroom products that Rentokil Initial provides its customers, Goldson says that the company is developing what he calls “ambient scent marketing,” which is a way to improve the overall air quality in environments where people work. The con- cept is based on the notion that emotion is largely gen- erated by our sense of smell and that by creating a specific scent in a business environment, people can be made to feel more comfortable and more eager to do business. “That’s something that we’re definitely hoping to develop further,” he remarks. Regardless of which part of the business its custom- ers rely upon, Goldson maintains that Rentokil Initial is a service-driven company that is always responsive to its customers’ needs. Its pest control technicians are licensed and well-trained and its back-office tracks all incoming queries, promising to get back to a customer who has a problem within twelve or 24 hours. Its 50 employees work out of the main office in Kingston, a branch office in Mandeville, and its Montego Bay de- pot, which Goldson says he would like to see grow into a full branch, sometime soon. For almost 50 years, Rentokil Jamaica has provided innovative solutions to home and commercial pest problems, and since 1996, Initial has been a leading provider of expert facilities management, and medical and hygiene services to businesses and organizations of all kinds throughout the Caribbean. Together, Rento- kil Initial Jamaica Limited is in the business of protect- ing people and enhancing lives. “We’re driven to make a difference in people’s lives both at home and in the workplace,” Goldson says, summing up. PREFERRED VENDOR Chemcorp Industries - www.chemcorpinc.com
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