Gorham's Limited

49 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 12 within a store that we call the lumber cave. It is a contractor depot covering around two thousand square feet and dedicated to selling hardware building material supplies alone.” Despite Gorham’s initially selling only lumber and hardware items, Mackay explains that its transition into other product lines was a response to evolving customer needs. “When the store started, it was strictly just for the contractor because we brought in lumber and cement. As the market changed, we added new lines and categories to where we currently stock houseware, bed and bath, and fashion accessories. We constantly evolve to stay in tune with the market and supply our customers’ needs.” Some brands customers can expect to find at the store include Black and Decker, Tide, Sterilite, Lysol, Weber, and many others. As a retail services provider, Gorham’s relies a lot on its retail staff. Like most companies in the sector, fostering a sense of purpose, When the store started, it was strictly just for the contractor because we brought in lumber and cement.As the market changed, we added new lines and categories to where we currently stock houseware, bed and bath, and fashion accessories.We constantly evolve to stay in tune with the market and supply our customers’ needs.”