Secret Bay - Dominica, West Indies
8 Business View Caribbean Part of that special experience can be attributed to Se- cret Bay’s unique service concept. For example, there is no restaurant at the resort; each bungalow and villa has its own fully equpped kitchen. Guests can create their own meals or they can request a personal cook to deliver up to two meals a day, such as fresh-squeezed mango juice and homemade baked breads for break- fast and just-snagged Mahi-Mahi, crisp salad, and yam pie for dinner. They can also forage for fresh herbs in the gardens or pluck guava, pineap- ples, and coconuts from the surround- ing trees. Other amenities include spa treatments, massages, yoga sessions, a dedicated villa attendant looking af- ter guest needs, and a concierge who helps plan personalized itineraries. Secret Bay’s staff of 30 caters to the resort’s guests, who come primarily from the U.S., followed by Canada, Eu- rope, and the Caribbean, year round. According to Nassief, the majority of them are couples, often celebrating a honeymoon, anniversary, or special occasion. The rest are small families. “They want to be off the beaten path, to get away from it all, to enjoy a quiet and spe- cial time, to reconnect with themselves and nature, and to be pampered and taken care of,” he says. “They also want to spend some time being active and adven- turous, exploring the wonders of Dominica. Amazingly, about 80 percent of our guests discover Secret Bay
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