The Cayuga Collection

8 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 11 THE CAYUGA COLLECT ION At Arenas del Mar, we reduce our carbon emissions by bottling our own water, beer and sodas human resources runs deep into its operations. Unlike most similar hotels that bring ex-pats to head up most departments, the company works at filling all its positions with locals. “From the beginning, we wanted to work with local people, from gardeners and maids to chefs, general managers, operations managers, and food and beverage managers,” shares Hans. “Wherever we operate, we work with a local workforce, which motivates staff because anyone can rise to whatever position they aspire to. For example, a young woman walked into one of our lodges at 17, and at 27, she was the general manager. Another was a construction worker when achieved sustainability by removing small shampoo bottles and single-use utensils and utilizing linen towels and energy-efficient structure designs. While the environment plays a crucial role in the company’s sustainability approach, its centerpiece is its community focus. “The first important part of our sustainability strategy is people,” says Hans. “If you don’t involve people - local communities, employees, and guests - in your sustainability effort, it will eventually fail. Without buy-in from everybody involved, it will be challenging to maintain the effort.” Cayuga Collection’s emphasis on leveraging local