TCA Handling

VIII BUSINESS VIEW CARIBBEAN VOLUME 10, ISSUE 2 ARNOLD EWING - STATION MANAGER DENISE WESTCARR - HUMAN RESOURCES MANAGER OWEN ROBERTS - OPERATION MANAGER says that it even acts as a liaison with fuel and oil suppliers and catering services. In delivering these services, TCA Handling focuses on working with varying airlines in diverse markets, leveraging economies of scale, and sharing operational excellence. It offers customized solutions to meet airline needs. Security is another big service TCA Handling offers. It provides dedicated security services for both Delta Airlines and British Airways at Providenciales International Airport, and follows guidelines established by the United States Transportation Security Administration. (TSA) Along with its parent company Turks and Caicos Airport Security Service (TCASS), TCA Handling provides service that’s incomparable in the Turks and Caicos Islands. It offers unique expertise in this specialized field based on more than 20 years of experience in aviation security. The full range of services includes check-in security and combined check-in and security services, gate security, cabin cleaning and search and hold baggage screening. Filling open jobs has long been a challenge in Turks and Caicos, even before the COVID pandemic. It is a country of roughly 35,000 residents that has developed an environment where residents have the right to move around and freely go anywhere and live anywhere on the island. This great freedom is a benefit for many residents, but it also leads to significant staff turnover for employers, Roberts says. One way that TCA Handling is addressing the labor shortage is by educating students at the high school level about the benefits of working in the airport services industry. It introduces other career options for working in aviation outside of being a pilot or stewardess while promoting good stability and living wages. In fact, TCA Handling has created an internship program that allows students to see the inner workings of an airport. Many former interns have moved into successful full-time opportunities following high school. The goal, says TCA Handling Human Resources Manager Denise Westcarr, TCA HANDL ING AND FL IGHT SERV I CES