Encompass

ENCOMPASS LIMITED and then, hiring from within. “Most of our guys come from our own guys knowing somebody who they think would be good to bring into our organization,” he explains. “And we make sure that whoever comes into the company adopts the cul- ture that we have – the way they talk to people, the way they dress and present themselves, the way they approach a problem.We’ve got our team to buy into that; the culture is that strong. Then, we preach and teach that quality is the para- mount part of what we do.We’re uncompromising when it comes to that. So, if there’s a mistake, or if something doesn’t go as planned, we absolutely own it and we make sure that it is right at what- ever cost, because we feel that the greatest value that we have is the quality that we bring to the project.” While the company has many Caymanian em- ployees, including one Project Manager and all of its Superintendents, when Kline confronted a dearth of skilled trades on his own small Caribbe- an Island, he took the problem as a challenge and an opportunity, and looked to Jamaica. “I found a couple of guys who were pretty skilled and very willing to learn,” he relates. “They wanted to pro- vide for their families and work hard. And I think they’ve really embraced: ‘bring your great attitude, bring your tools, bring the experience that you do have, and we’re going to build on that.’We’re not always able to hire top-notch, five-star carpenters, but we’ve done some fantastic work and difficult types of construction with a group of guys that didn’t have the experience, but what they had was the heart to embrace the fact that they were part of something bigger than themselves, they wanted to be better, and they worked hard to learn the skills and get it done. And they under- stood that quality was uncompromising, so they had to ‘measure twice and cut once,’ stand back and make sure it looked right, and if it didn’t, they