Telecommunications Services of Trinidad and Tobago Limited
8 Business View Caribbean and Video Conferencing; subscription-based IPTV; and business and home alarm monitoring services. While TSTT is responsible for all land-line operations, because the government still considers it an “essen- tial service,” the company does have competition from other private players in the mobile, internet, and TV sectors. “What differentiates us,” says Walcott, “is that we are still the only one that provides a whole suite of services to our customers. You can come to us and get a bundle of products at a good price for residential, mobile, and even enterprise for your business.” Walcott goes on to describe how TSTT’s operations are similar to the data revolution that is going on world- wide: “You could look at the U.S. and we would be a mi- crocosm of the same thing, where everyone is working to where data can support everything - TV, entertain- ment, broadband, voice, etc. So, it’s really a question of how you bundle it and how you package it and how you price it. “We have spent over $1 billion USD over the last six years in upgrading our access and networks and we will continue to invest significantly to remain relevant and leading-edge,” he continues. “We have pioneered and innovated a number of technology solutions in Trinidad and Tobago, which is a proud legacy that we have. We have rolled out LTE wireless – nobody else has that in Trinidad, and we’re expanding that net- work, right now. We’ve gotten into mobile financial ser- vices so we have partnered with VISA and the biggest One of TSTT’s network monitoring centres keeps track round the clock of the performance of its networks
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