The British Virgin Islands Airports Authority

4 BUSINESS VIEW CARIBBEAN VOLUME 9, ISSUE 9 THE BR I T I SH V I RGIN I SLANDS A I RPORTS AUTHOR I TY Gorda; as well as Gun Creek Water Aerodrome and Roadtown Helipad. “The BVIAA has definitely been driven by a master vision that evolves with the forecasted and prevailing conditions. The organization has evolved from being public service centered to one that focuses on improvements in operational safety and efficiency, underpinned by the need to be more commercially viable. The aim is to be fully self-sustaining thereby reducing the reliance on government subvention.” BVC: Who are your typical clients and what services are most often requested? Menal: “Our clients are typically discerning, high net worth individuals and corporations that utilize private jets for business and leisure travel. In this regard, Terrance B. Lettsome is home to world class Fixed Base Operators (FBO) providing all required services and facilitation to ensure a memorable and seamless experience for these customers. On the other hand a segment of our clients are citizens and residents of the BVI, as well as tourists and individuals visiting friends and relatives. “It is of note that some of these high net worth individuals call the BVI home and that can be attributed in part to the ease of doing business, the quality of aviation services, and the general warmth of the people. The FBOs provide integrated solutions to airlines from around the world, including passenger handling operations, ramp services, cabin cleaning and ground handling. They ensure the on-time departure of all running flights with precision, accuracy, safety, and efficiency to minimize delays. “Our FBOs deliver services at the highest possible quality and apply this to every aspect of the business from cabin cleaning to baggage, ramp handling, passengers, cargo handling, and training. Our FBOs also give basic airport public