104 BUSINESS VIEW CARIBBEAN APRIL 2021 but a set of standards the company adheres to, as they apply to the entire payments industry globally. As a registered payment service provider with the Central Bank of Trinidad and Tobago, WiPay trains its personnel monthly and submits quarterly reports to maintain its license. “The technical teams must be trained monthly and certified quarterly,” says Wayne, “besides ensuring our customer experience (CX) and financial teams are trained to international payment industry standards.” WiPay’s strict adherence to payment industry standards has not gone unrewarded, with the company counting some of the country’s and region’s most prominent organizations as customers. “One of our customers is Unicomer Courts, the largest retailer in the Caribbean region,” says Wayne. “We process all their online payments across the entire English-speaking Caribbean.” Modernize Central Banking We build easy to deploy, highly secure, cloud-based software for central banks to become more innovative, provide financial inclusion and build infrastructure resilience in the era of open banking and digital currency. find out more futuremtech.com of payments,” says Wayne, “we also accept that we are a technology company that has fun as we work. We don’t take ourselves as seriously as traditional financial institutions and instead embrace a lighter work environment that allows our team to focus on getting the best products out there.” While WiPay understands the value of blending work and play to create a more productive work environment, one area where the company is all work and no play is security and data safety. “As a MasterCard partner, we adhere to the international security standards they dictate,” explains Wayne, “meaning we must build all our applications to the same security standards as any international payment company, including the likes of PayPal.” He is also quick to add that security is not just tied to WiPay’s partnership with MasterCard
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