47 BUSINESS VIEW CARIBBEAN APRIL 2021 CARIBBEAN HEALTH FOODS LIMITED products is vital, so accessibility factors into the company’s distribution plans in a big way. “We use our own delivery vehicles to distribute to major supermarkets and small mini-marts across Trinidad,” Balgobin states. “An exciting new addition to this process will be our upcoming revamped website where customers will be able to place online orders. We’re a small country, so after a customer makes a minimum order, we’ll deliver free of charge because we have drivers going to various areas of the island. Payment will be made upon delivery.” The company used to export a good amount of product, but as a semi-automated facility that has become more challenging. Bigger markets like the United States, with its strict Food and Drug Administration (FDA) demands, require fully automated facilities. Balgobin notes, “We used to export our powdered soy milk, but the challenge was getting the U.S. to buy it. There is a market for it, but it will be easier when we’re
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