82 BUSINESS VIEW CARIBBEAN APRIL 2021 Company outgrew its space in Port-of-Spain. Daniel notes, “We’ve had a huge upgrade in our storage facility and our service and engineering side of things, with brand-new offices to spread out into. It’s really been a big help to have the space. We now have the head office and five other branches: one in Tobago and the others are spread across the country. So, we do not need to have our technicians returning only to the head office for parts. We also transact sales to other air conditioning companies, as well as facilitate our own service side of things.” The impact of COVID-19 has affected businesses around the globe and Peake Technologies is no exception. Trinidad & Tobago was fully locked down for two months in early 2020, when the first cases started developing. The company shut down most of its operations and kept just the necessary services open to deal with the health centers and other essential services to keep them operational. The company also assisted through donation of equipment to essential services and installed fresh air systems for new the larger commercial installations. Most employees are long-standing, including the current Managing Director who started working at Peake Technologies as a service technician 30 years ago. “So, there is a lot of experience in the company and always room for growth,” says Daniel. “We also try to recruit new technicians as we grow and to keep the pool fresh. The culture at Peake is unique, like family unity including everyone in everything. Our primary investment is in training our employees to be on the leading edge of HVAC technologies and today’s best practices. We continue to invest in technology such as the latest diagnostic tools to make our technicians more efficient in their jobs. We constantly conduct training sessions throughout the year to ensure our staff is up to date on new technology.” The company’s headquarters in Aranguez is impressive with a spacious, modern design in a convenient location. It was built five years ago, and operations were moved there when the
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