9 BUSINESS VIEW CARIBBEAN APRIL 2021 A Jamaican firm has been selected by the regional tourism development agency, the Caribbean Tourism Organization (CTO), to conduct its first-ever regional skills audit to assess the competencies of the Caribbean tourism workforce. After a comprehensive process for procuring consultancy services to undertake this project, A-Z Information Jamaica Ltd. was chosen to conduct this critical tourism human resources audit, as the industry seeks to navigate the next phase of Caribbean tourism and strategically plan for its future. The exercise – funded by the Caribbean Development Bank (CDB) to the tune of US$124,625 – is aimed at assessing the levels of knowledge and competencies of the JAMAICA FIRM SELECTED TO CONDUCT CTO’S TOURISM HR KNOWLEDGE AND SKILLS AUDIT Caribbean tourism workforce and identifying future skills needs for the region’s tourism and hospitality industry. “A-Z is deeply honoured to have been selected to execute this strategically pivotal project in collaboration with the CTO at such an unprecedented moment in the history of our region and people. The convergence of the potentially crippling impact of the COVID-19 pandemic and the rapidly growing effects of climate change present us with a unique opportunity in this regional HR audit of the industry’s current leadership and workforce knowledge, skills and attitudes,” said chief executive officer, Dr. Noel Watson. “We look forward to working together to help define and OPENING LINES
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