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64 65 NORSTAR GROUP LTD. business to a point where we can pretty much handle projects of any size,” Chaplin says. “The majority of our work is through architects as a contractor, but in the last two or three years, we’ve focused more on design and build solu- tions for people, so, it’s a real turnkey operation.” Chaplin relates that some of Norstar’s clients approach them because of their reputation for quality work. “Sometimes a client will like us from the start,” he says. “We’ll introduce them to an architect here, or we’ll offer them a design and build service, depending on what they’re looking for. Or they may already have an ar- chitect and come looking to us and say, ‘We’re comfortable with you; we’ve seen what you can do and we want to work with you on a project.’ We will negotiate these contracts directly with the client.We also competitively bid projects, where we may never have met the client, and the architect may put a package together for us to price. And at that point, we might be compet- ing against two or three or four other people for the same work– all local contractors.” Of course, price is not the only consideration when and if Norstar is chosen as the builder of choice – there are always those intangibles that separate a superior firm from the merely ac- ceptable ones. “Quality is always something that we’re trying to achieve and pushing boundaries with construction,” Chaplin states. “For example, we are seeing more high profile international architects who have projects down here, and they will approach us to build. One of which was a complete ‘cast-in-place’ home –poured Always there when it matters most. Commercial Property & Liability n Home n Auto n Life n Health n Business Experience. Integrity. Security. Trust. NW Hamilton Insurance Services Ltd. provides insurance coverage for prime commercial and private real estate de- velopments in the Turks & Caicos Islands, in addition to Life, Health & Personal Accident Benefits. We have over 20 years of experience in the industry. Contact one of our experienced professionals for the right advice and insurance coverage you need in Turks and Caicos Islands. Phone (649) 946-4060/(649) 339-4060 n Fax (649) 946-4061 n Email: insure@nwhamilton.tc n www.nwhamilton.tc NW Hamilton Insurance Services Ltd. provides in- surance coverage for many of the prime commercial and private real estate developments in the Turks & Caicos Islands, in addition to Life, Health & Personal Accident Benefits. If you are building a hotel, condominium, office building, private home or maybe looking to pur- chase one of the luxurious Turks and Caicos prop- erties available for sale then you will want the right insur-ance to protect your Turks and Caicos real estate investment. This is where NW Hamilton Insurance Services excels. Contact one of our experienced profession- als for the right advice and insurance coverage you need in Turks and Caicos Islands. We have over 20 years experience in the insurance industry. NW Hamilton Insurance Services offers customers across the Turks and Caicos Islands Commercial Property & Liability, Homeowners and Motor Vehicle Insurance in addition to Individual and Group Life and Health products through a net-work of AM Best, Inc. rated insurers. www.nwhamilton.tc