Business View Caribbean | Volume 8, Issue 12

33 BUSINESS VIEW CARIBBEAN VOLUME 8, ISSUE 12 NASSAU T I LE Ramsay: “Yes. We drew on our 91 years of experience and actually pulled out some of my grandfather’s files because the business in 1930 would have been established during the Great Depression, and then during WW II, the recession of 2008… so we really had to dig deep and rely on all of that experience to navigate our way through the pandemic. A lot of the challenges were new because of the digital aspect but not new because we’ve gone through so much before. It’s a fantastic knowledge resource from the past. “The difference this time was something we were not prepared for. Because people were spending a lot of time at home and not working, many of us in our industry thought that it would be 2008 all over again and there would be no demand. But the exact opposite happened. There was a surge of home renovation projects and that in the building industry has spurred the supply chain problems we’re having. It was Managing Director, Elizabeth Ramsay Customer Service Manager, Shelley Darville