Business View Caribbean | February 2020

48 BUSINESS VIEW CARIBBEAN FEBRUARY 2020 Managing Director, Strephon Sanderson this means buffing floors, shampooing carpets, or maintaining hardwood floors. GCG Ground’s team also offers water and lavatory services, and is held to the highest standards for cleanliness to ensure the safety of all those on board. The crew maintains optimal appearance for the exterior of the airport and aircraft as well, offering parking lot sweeping and power washing services to its clients. Managing Director, Strephon Sanderson, believes that GCG Ground’s competitive advantages lie in the quality of its services, the relationships it has built over the years, and the reputation it has garnered from its catering operations. “It’s allowed our customers to know the company they are going to do business with, because we have developed a certain standard from a governance perspective, from a safety perspective, and from a service perspective,” he states. “In Jamaica, we are ISO-certified; we look for best practices and we share them across the group. So, the customer can have confidence in the quality of service that they are receiving and know the integrity of the individuals running these operations. That’s the edge, the competitive advantage that we have – service excellence, as well as our reputation.” Sanderson adds that the company is presently in