Business View Caribbean | Jan 2019

63 offering contracting and maintenance services (everything except plumbing) to the residential, commercial, and industrial industry in Barbados and the Eastern Caribbean.We do have a retail store, catering mainly to the trades, and operate from a single physical location here in St. Michael, Barbados.” Commercial work represents the largest volume of TMR business at 60 to 70 percent, with a large and diverse demographic of commercial customers. The majority of residential work is an offshoot of the commercial sector, involving residential systems in commercial buildings. The residential only portfolio of the Company accounts for only approximately 10 percent of business, while the industrial portfolio realises the remaining 20 to 25 percent of the revenues. TMR’s approximately 140 permanent employees obviously enjoy the company culture as some persons have tenure as long as 40 years whilst the average tenure of service is about 25 years. More than 80 technicians on the team are dedicated to service work. The firm’s roster also includes 10 temporary workers, plus sub-contractors. Some projects, where massive equipment needs to be delivered and installed, create logistic challenges, but TMR has the process well in hand. Managing Director (Corporate), Jimmy Clarke, explains, “We use a typical project management approach, making sure, TMR Sales & Service retail store