Business View Caribbean | Jan 2019

66 Insurance and the Queen Elizabeth Hospital (QEH) have worked with TMR for many years and continue to be valuable components of the firm’s success. Looking ahead, Company representatives give their views on future goals for TMR Sales & Service. “From a financial perspective, it would be to maintain our customer base and make sure we protect and increase our market share,” says Roberts. “Operating in the current economic environment to, basically, implement a strategy of cost containment and try to increase efficiency in every way.We want to remain profitable, provide great service for our customers, and maintain the strength of our brand.” Jimmy Clarke adds his strategic vision. “We’re an integrated building services company and, going forward, we’ll keep growing and building on that as the nature of buildings changes and evolves with net zero, net positive, smart buildings. There are communications, sensors, systems, and the Internet of Things – everything is all interconnected.We see our role for services within buildings, themselves, expanding. That also means we need to be fully connected, internally. Not just amongst ourselves, but with our customers, our suppliers - everyone. There’s a lot more data because all these things occur real-time, and managing the various systems is all done from a single point. It’s quite an interesting time for building services.” From a corporate perspective, Thompson reports, “We’re embarking on ‘green’ initiatives, including our first electric vehicle. The vehicles we have now use fossil fuels and we’re moving toward green power for our fleet. That includes solar power and whatever develops in the future for solar energy.We’re also looking to expand further into the region. Obviously, it depends on the economy, but that’s where we’d like to be, as a corporation, in the next five years. I always have a positive outlook – in times of hardship you have to look at opportunities that exist and not dwell on what TMR SALES & SERVICE LTD.