Business View Caribbean | January 2021

4 BUSINESS VIEW CARIBBEAN JANUARY 2021 As the world keeps a watchful eye on vaccine news, and people continue to crave a change of scenery or opportunity to catch up with loved ones, we know the pent-up demand for travel will grow peace of mind is more universal. Three-quarters of travelers said measures such as mask enforcement, contactless services, and flexibility, including easy refunds or cancellation policies, will inform where they visit on their next trip. Globally, two-thirds of travelers had a planned trip cancelled due to COVID-19 and only a third of travelers have taken a trip during the pandemic. Of those who took a trip, eight in 10 traveled for rejuvenation – to enjoy a change of scenery or different weather, or to see family or friends. “As the world keeps a watchful eye on vaccine news, and people continue to crave a change of scenery or opportunity to catch up with loved ones, we know the pent-up demand for travel will grow,” said Monya Mandich, Vice President of Global Marketing, Expedia Group Media Solutions. “COVID-19 has driven a seismic shift in traveler preferences and influences, and understanding these changes is critical to recovery efforts and future marketing strategies. The new research provides insights into the steps travel brands can take to reassure and connect with travelers as they begin researching, planning and booking again.” Traveler trends in the next 12 months • Globally, travelers are more likely to take trips between April and September 2021. Brazilian, Chinese, and Mexican travelers show a higher likelihood to travel even earlier, between January and March 2021, which aligns with the positive traveler sentiment also seen in those markets. • Globally, Generation Z and millennial travelers are 1.5x more likely than other generations to take a leisure trip in January to March 2021. • Fifty-seven percent of travelers said they would be comfortable traveling if a vaccine is widely available, which is promising given

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