Business View Caribbean | Volume 9, Issue 1

61 BUSINESS VIEW CARIBBEAN VOLUME 9, ISSUE 1 THE CAYUGA COLLECT ION December, and this past year we had the best low season in our history. Just because people were looking for that kind of experience. And we’re now looking at the best high season ever (unless that changes due to Omicron, which may present another bump in the road) but for us it’s really important just to be there and to be ready.” After the first few months of shutdown during the pandemic, the Cayuga Collection hotels were opened back up as soon as possible. Pfister says they kept their staff and kept the properties in tiptop shape – an investment that has really been paying off. He adds, “Hopefully that will continue as people find out that we’re really following us. We have a loyalty program called Cayuga Afficionados that is growing and people are really starting to come back.” One of the big advantages when you’re staying at a Cayuga Collection property is that you’re almost always outdoors. The only exception is when you’re in your room. All the amenities are outside – the restaurants, the reception, it’s all air flowing through. The smallest hotel is eight rooms, the largest is 37 but really spread out and next to the ocean. So it never feels like you’re too close to other people. Pfister admits, “That has really made a difference, especially in 2021. Our low season is typically from May to