significantly from North America, Europe, and Asia. INVESTING IN TRAINING, COMPLIANCE, AND OPERATIONAL CAPACITY Shipco’s current investment priorities in Trinidad and the region are centered on technology, infrastructure, and people development. Sammy notes ongoing upgrades to digital tools and warehouse capability, alongside a strong emphasis on training in compliance, safety, and customer service. Corporateled training programs are encouraged and supported, with the belief that staff who are well trained feel more confident, more empowered, and better prepared to manage the exceptions and complexities that inevitably arise in logistics. This approach is particularly relevant in markets where port conditions, documentation requirements, and congestion issues can introduce variables beyond a shipment plan.Training improves response quality and speed, and reinforces consistency across customer-facing interactions. SUSTAINABILITY AND ESG: FROM POLICY TO PRACTICE A growing focus across Shipco’s global network is sustainability and ESG performance, and Sammy notes that Trinidad is actively aligned with that direction. Efforts include supporting cleaner carrier operations where possible, encouraging digitization to reduce paper dependence, and promoting more efficient routing and consolidation to reduce emissions through fuller container loads and fewer fragmented moves. Shipco is also working to minimize waste and reduce reliance on single-use materials, including reducing the use of plastics and Styrofoam where practical. While many of these efforts may appear incremental individually, Sammy positions them as part of a broader, mandated global shift in how Shipco operates—one designed to reduce environmental impact and support more sustainable logistics practices. LOOKING AHEAD Over the next 18 to 24 months, Shipco’s priorities in Trinidad and Tobago will continue to center on expanding regional service options, strengthening consolidation points, and improving access to smaller island markets through more tailored solutions. Technology will remain the backbone, enabling transparency and operational speed, while people investment through training and empowerment will remain critical for maintaining consistent service amid unpredictable conditions. 64 BUSINESS VIEW CARIBBEAN VOLUME 13, ISSUE 01
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