Business View Caribbean | Volume 8, Issue 7

59 BUSINESS VIEW CARIBBEAN VOLUME 8, ISSUE 7 The Corporation operates with the mission of providing quality and reliable postal communication and related services to local and international customers that are timely, affordable and secure. And which complements the socio-economic development of the country through its network of postal stations and sub offices through out the tri-island state. The corporation comprises seven Post offices, that provide the core services of post, and 35 sub offices that are primarily distribution points and bases for home delivery prep, as well as being collection points for outgoing mail. The traditional services offered by the Corporation have been streamlined into different product lines for efficiency and to boost revenue, which has been successful as reflected by the earnings from Stamp sales (Postage & Collector Stamps); shipping/logistics from online shopping; terminal dues; and box rentals being the main generators. However, none of this would be possible without the dedicated and hard work of the 118 members of staff (full-time and part-time). Bhagwan admits, “In spite of the experienced workers boasted by the Corporation, the post faces major challenges in the forms of inadequate technology for this 21st century life style and the lack of an addressing system within the country.” However, the post has been able to capitalize on project funds available through the Universal Postal Union (UPU) resulting in: Improvements in mail conveyance with the acquisition of vehicles and equipment – improving efficiency and timely delivery of mails; Disaster Risk Management – training and equipment to deal with disasters and developing a Business Continuity Plan; and Financial Inclusion Technical Assistance Facility (FITAF) – acquisition of software to digitalize postal services. That specialized software is now being configured and will enable the post to track and GRENADA POSTAL CORPORAT ION