Business View Caribbean | Volume 8, Issue 7

60 BUSINESS VIEW CARIBBEAN VOLUME 8, ISSUE 7 trace all its mails and packages and improve financial accounting including real time updating of accounts, collection services (payments) on behalf of government, insurance companies and utility companies, and also improve logistics for exports and links with the Customs system. “This software has the single greatest potential to propel the Postal Corporation into a modernized, relevant, and efficient entity,” says Bhagwan. “I’m expecting our revenue base to triple within one year of roll out… that’s how confident I am in this software!” The Corporation reports one positive aspect to come out of the COVID pandemic is the increase in online shopping. Parcels continued to come because people were shopping online. “That has been going quite well from my end,” says Bhagwan. “Amerijet has been the only airline that continued to carry cargo and mails until recently. American Airline (AA) is now moving cargo (mails) in the absent of passenger load. The airline has been a key partner and flights are expected to increase with the easing of COVID and gradual opening of airports. Our partner APG Global based in Miami is providing key logistics for online shopping and shipping of parcels. Their workload has increased with the huge volume of online shopping.” The Corporation also has an excellent working relationship with its banks (Republic and Grenada Co-operative). With the increase of online transactions, payments are made directly into the Corporation accounts in real time. Another valuable partner, Huggins, provides logistic support with transport of mails and parcels. Customs & Excise is not often seen as a key partner but they are charged with the responsibility of collecting government revenue at the ports. They have an officer stationed within the main Branch and this greatly facilitate customers with clearing their small items and parcels. The Grenada Postal Corporation workforce