Business View Caribbean | July 2022

51 BUSINESS VIEW CARIBBEAN VOLUME 9, ISSUE 7 FLEXPAK LTD . engulfing our entire film extrusion department including our admin offices. We lost all nine of our film extruders… It was a huge setback. Since then, we have slowly recovered and we are determined to have even better services and equipment.” Fast forward nine years later, Flexpak is well on the way to greater things. They currently have a total of 65 employees, operating from a single manufacturing location in Spanish Town, St. Catherine, with admin, plant, and warehousing in different buildings. The facility is equipped with a daytime solar installation producing about 100 Kilowatts, but that solar array is soon to be upgraded, as it has outgrown its capacity due to the company’s acquisition of new pieces of machinery. Flexpak covers a local territory throughout Jamaica, as well as a small export market where goods are exported to Cayman, the U.S., Belize, and Guyana. They are hoping to improve on this, as the company continues to grow. “There is also some indirect exportation, as we produce packaging that quite a few manufacturers use for their exported products,” Hoyow says. “New local industries are always developing along with a set of faithful customers that have stayed with us over the years. As our services improve with new offerings, more customers gravitate towards us, e.g. laminations and full color process printing.” The typical Flexpak client, whether large or small, is looking mainly for quality printing. The larger clients chose local because of logistical issues when ordering from overseas, and the Flexpak team is always just “down the road” from most of these customers. Hoyow explains, “So, once we can satisfy them with our ability to equal the quality of the imported product, we stand a good chance to be able to do business with that customer going forward.” Primary revenue drivers for the Flexpak operation are finished bags, pouches, and rolls using various substrates – whether