Kline describes acting as a diplomatic intermediary when creative ambitions clash with client expectations. “I’ll see it all the time where the architect is talking about all these things, and I’m watching the client and I’m like, they’re not into it. That’s not what they asked for,” he observes. His team tactfully ensures “the architect’s creativity comes out, but the client’s vision is properly heard.” Sustainability forms another pillar of Encompass’s design philosophy. Rather than superficial green features, Kline advocates for architectural solutions that inherently protect buildings in Cayman’s tropical climate. “We believe in design that protects the house,” he states, citing traditional West Indies architecture with large overhangs as inspiration. The company employs spray foam insulation and high-quality windows and doors to minimize energy consumption, addressing what Kline identifies as “where your biggest energy leak is going to be.” TRANSPARENT COMMUNICATION ACROSS OCEANS Managing construction projects for absentee owners presents unique challenges in the Cayman Islands, where most luxury homes serve as vacation properties for international clients. “Our clients in the Cayman Islands, oftentimes we’re building second homes. These are clients that are coming from the UK, Canada, or the US mostly,” Kline notes. “A lot of times we’re building their vacation home, and so they’re not here.” 29 BUSINESS VIEW CARIBBEAN VOLUME 12, ISSUE 07 ENCOMPASS LIMITED
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