designer is enthusiastically presenting ideas, and I can sense that the client may not be fully connecting with the direction,” he observes. “It’s not always exactly what they had in mind.” In these moments, Kline and his team aim to strike a respectful balance—ensuring the designer’s creativity is honored while also making sure the client’s vision is clearly understood and practically achievable. Sustainability forms another pillar of Encompass’s design philosophy. Rather than superficial green features, Kline advocates for architectural solutions that inherently protect buildings in Cayman’s tropical climate. “We believe in design that protects the house,” he states, citing traditional West Indies architecture with large overhangs as inspiration. The company employs spray foam insulation and high-quality windows and doors to minimize energy consumption, addressing what Kline identifies as “where your biggest energy leak is going to be.” TRANSPARENT COMMUNICATION ACROSS OCEANS Managing construction projects for absentee owners presents unique challenges in the Cayman Islands, where most luxury homes serve as vacation properties for international clients. “Our clients in the Cayman Islands, oftentimes we’re building second homes. These are clients that are coming from the UK, Canada, or the US mostly,” Kline notes. “A lot of times we’re building their vacation home, and so they’re not here.” Encompass addresses this distance through meticulous monthly reporting. The company uses Buildertrend, a project management software, to 31 BUSINESS VIEW CARIBBEAN VOLUME 12, ISSUE 07 ENCOMPASS LIMITED
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