Business View Caribbean - June 2015 65
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strategy, leading governance and oversight and provid-
ing end-to-end general management – alongside de-
velopment of industry-based go-to-market strategies
in the financial services, telecom and government sec-
tors.
He’s also tasked with the build-out of multi-vendor IT
managed service delivery assets and capabilities, the
launch of Fujitsu’s regional and global cloud strate-
gies and engagement with regional governments and
stakeholders to both develop national ICT policy pro-
mote industry progress.
The company’s Caribbean footprint stretches back
several decades, though it was originally under the
banner of ICL, a European-based IT enterprise whose
operations were mainly located in Commonwealth ter-
ritories. Fujitsu acquired ICL shortly before the onset of
the 21st century and has since gone about establish-
ing itself as a leader across the various iterations of
the IT space.
The Caribbean workforce typically sits between 220
and 250, Eyre said, and fluctuates during periods of
ramp-up and ramp-down surrounding specific projects.
The largest local facility – including a data center and
administrative functions – is in Trinidad, while others
are positioned in Barbados (responsible for the south-
ern/eastern Caribbean), Jamaica (western Caribbean)
and the Bahamas.
Between 300 and 350 employees are stationed in
Costa Rica, where Fujitsu has a major global service
desk operation; while another 25 are split between
the company’s two new Mexican-based offices – in
Mexico City and Leon – which both got up and running
last year, and simultaneously reinforce the company’s
worldwide presence while also serving the many Ja-
pan-centric entities in the country.
“We’re very excited about that because we see tre-
mendous growth potential,” Eyre said.
“Our focus is very much as a global business – we’re
the fourth-largest IT services company globally – and
what we’re doing is really ensuring that we can serve
our global customers more effectively. We want to cre-
ate a global footprint and it’s a really exciting time for
us in that market.”
Eyre, who also spent 12 years at Fujitsu’s aforemen-
tioned precursor – ICL – said operational fingerprints
have been all over the Caribbean region’s gradual and
incremental IT evolution, from placement of the initial
manufacturing facility for tabulators and mainframes,
through the subsequent introduction of online and
open systems and network computing.
Mervyn Eyre
