engagement. Rather than a conventional website, King envisions a sophisticated platform hosted portal that fundamentally changes how patients interact with healthcare services. “go to a website, any of the hospital websites, I really don’t know what may be wrong with me, and you are presented with a list of endocrinologists, cardiac surgeons, Oncology and more, it’s not patient centric,” King explains. “What are your symptoms? That’s a good starting point. So, what I’m trying to do is build this. When you come to our digital portal, you are going to be educated, you are going to establish your risk factors along the chronic diseases of Trinidad and the region—diabetes, hypertension, high blood pressure.” The portal is more than a technological advancement. With the Inter-American Development Bank estimating that 15 percent of deaths in low and middle-income countries could be prevented through digital healthcare transformation, King’s approach addresses both immediate patient needs and systemic healthcare challenges. The platform will integrate artificial intelligence tools for risk assessment, pushing patients toward appropriate care pathways based on their profiles. “The main issue at this stage is using the web portal to educate the patient, bring business, and of course make electronic health records available to the person should they have to go to public healthcare afterwards or another specialist,” says King.“A lot of 46 BUSINESS VIEW CARIBBEAN VOLUME 12, ISSUE 06
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