disruption to the company’s core values.“Our mission and vision have stayed the same, which is to provide customer satisfaction,” Conde notes. “We strive to create long-term relationships based on trust and reliability, and that hasn’t changed much through the years.” Unlike manufacturers, PSI operates primarily as a distributor, forming strategic partnerships with global manufacturers to serve a regional clientele. This business model has allowed them to maintain flexibility while offering specialized solutions. “It’s very important for us to remain present for our customers and provide the solutions they need to keep growing and be sustainable,” Conde adds, highlighting the company’s role as both supplier and consultant in an industry where precision and reliability are non-negotiable. UV TECHNOLOGY SOLUTIONS AND INDUSTRY APPLICATIONS Among PSI’s standout offerings is a partnership with Aquafine UV, exemplifying how the company bridges international innovation with Caribbean needs. The technology represents a cornerstone of modern water treatment solutions, particularly valuable in island environments where water quality directly impacts multiple industries. “Aquafine UV treats water with ultraviolet light for several different applications, with disinfection being the primary use,” Conde says.“This allows our clients to disinfect water streams without adding chemicals like chlorine that might alter taste.” The technology works by inoculating microorganisms in the water, preventing them from reproducing—a cleaner alternative to chemical treatments. The applications encompass various sectors critical to the Caribbean economy. “They also work with reducing ozone in water, which is vital for water bottling plants—of which we have many in the Caribbean,” Conde points out. “Most use ozone as a disinfectant, and Aquafine serves two purposes: helping disinfect the water and reducing ozone content, allowing acceptable levels for bottling.” While other applications like Total Organic Carbon (TOC) reduction find more use in places like Asia’s electronics manufacturing hubs, the Caribbean market primarily benefits from three key services: “Here in the Caribbean, Aquafine UV mostly handles ozone reduction, TOC reduction, and the biggest application—water disinfection.” This technology holds particular significance in Puerto Rico and surrounding islands, where pharmaceutical manufacturing facilities must 17 BUSINESS VIEW CARIBBEAN VOLUME 12, ISSUE 03 PHARMACEUTICAL SERVICES & INSTALLATIONS (PSI)
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