is a core element of their business identity. The deep integration into local communities shapes everything from hiring practices to product development.“I am very proud to have inherited such a community focused business to lead, for example, at our headquarters here on Spanish Town Road in Kingston, the majority of our staff members come from neighboring communities, “ Williams says. Community involvement includes active participation in local development.“We support schools, the civic associations around here, and try to play our part,” Williams explains. This philosophy extends to their recruitment strategy. “Our recruitment is focused on local talent. We do have about three or so roles occupied by non-nationals, but those non-nationals are from our sister company out of Trinidad.” Employee retention highlights the company’s investment in its workforce. “A lot of the team members here have been here for over 10 years, and they’ll tell you that most of what they’ve been able to deliver in their personal life and growth has been through their employment here,”Williams shares.“We have a culture of ensuring that we reward, recognize and invest in staff education and training. That’s something huge for us—that we set our people up to win and invest in them to prepare them not just for the now, but for what we see to be the future of the business.” SUPPLY CHAIN RESILIENCE IN A GLOBAL MARKET The global supply chain disruptions triggered by the COVID-19 pandemic challenged manufacturers worldwide, and Berger Paints was no exception.The company’s heavy reliance on imported materials 60 BUSINESS VIEW CARIBBEAN VOLUME 12, ISSUE 03
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