Business View Caribbean - May 2015 103
This is a generation of extreme products that most
companies twice our size are not even able to offer”.
Beyond just products, B-H prides itself on providing
complete solutions and customer education has been
a major component of the company’s philosophy. With-
in the past year BH has held four seminars for specific
customer segments which target not only information
on products, but preparation tips, application tech-
niques and how to handle common situations that
might be encountered on the job. The company is cur-
rently preparing an exciting schedule for the next 12
months which will include how to use colour in space,
design tips, the psychology of colour and hot trends.
Even though B-H Paints has expanded a great deal
since the company was first established, Manning as-
serts the company is certainly not resting on their lau-
rels “We are very proud of what we stand for and what
we have achieved to date but Jamaica represents a
USD 57 million market, and of course, we want to be
the market leader.” While Manning acknowledges they
still have some way to go, with continued customer fo-
cus, commitment to service and quality and with a bit
of that resilience and resourcefulness that has served
them so well, he has no doubt that they will get there.
PREFERRED VENDORS
GREIF (
Marsharpe
)
BEST PRACTICES IN BUSINESS
