12 BUSINESS VIEW CARIBBEAN MAY 2021 We are committed to doing everything we can to provide support for the relief and recovery of the people of SVG Given the impact of the crisis and the critical need for individuals to stay connected with friends and loved ones, the company provided the following: • We issued a $5 Mobile Top Up emergency credit to all our mobile prepaid customers on Thursday 8, April 2021 so that they could have the credit needed to stay connected to family and friends. • Allocated 1 gigabit (GB) of data free of cost to each account for the period April 9 to 11. • Allowed customers topping up online to get an additional 3GBs of data and 90 minutes for local on network calls and international calls. • Suspended late fees for all customers – this was done across the board no matter the location of the customer. • Suspended billing where customers have evacuated their homes or businesses. Consistent with the Cable & Wireless Charitable Foundation’s (CWCF) support to the impacted islands after Hurricanes Irma and Maria; The Bahamas after Hurricane Dorian; and Nicaragua and Honduras after Hurricanes Eta and Iota; the CWCF continues to be there for the communities and supporting them in their time of need. As such, the CWCF moved quickly to provide relief to the community in support of the National Emergency Management Organisation’s (NEMO) requests. So far, the CWCF has shipped almost 20,000 litres of water, which will help support 750 families, as well as 400 beds and linens to the island to meet the need in local shelters. Several NGOs are also arriving on the island to assist with relief efforts and the company has provided free devices and data connectivity to support them. Individuals or organizations wishing to provide assistance please consider making a donation at: https://app.mobilecause. com/vf/CWCF4SVG . “Both C&W and the Cable & Wireless Charitable Foundation are committed to assisting the people of SVG. We extend our thoughts and best wishes to the Government and the people of SVG and pray that they will be safe and will emerge stronger from this crisis,” ended Smidts.