Business View Caribbean | Volume 8, Issue 11

18 BUSINESS VIEW CARIBBEAN VOLUME 8, ISSUE 11 ITH at-home call center positions in Chaguanas, Wallerfield and Barataria. People seeking a better employee experience are encouraged to visit iQor’s Trinidad Facebook page or the company’s career site at jobs.iqor.com About iQor At iQor our 35,000 amazing employees spanning 9 countries are passionate about delivering an outstanding Omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com . Chaguanas offers us the ability to tap into over 40,000 digital and socially savvy Trinidadians that are well suited to deliver a great customer experience for the world’s top brands throughout the contact center. Like iQor’s Wallerfield and Barataria sites, which are near full capacity due to strong client demand, the Chaguanas location will offer a full range of omnichannel support such as voice, chat, email, SMS and social media support, powered by the latest digital technologies including, intelligent automation, conversational AI and speech analytics that create a great employee and customer experience. iQor is on schedule to open the call center in January 2022. The company is actively seeking irresistible people for work-in-office and work-