48 October 2015 - Business View Caribbean
and Video Conferencing; subscription-based IPTV; and
business and home alarm monitoring services.
While TSTT is responsible for all land-line operations,
because the government still considers it an “essen-
tial service,” the company does have competition from
other private players in the mobile, internet, and TV
sectors. “What differentiates us,” says Walcott, “is that
we are still the only one that provides a whole suite of
services to our customers. You can come to us and get
a bundle of products at a good price for residential,
mobile, and even enterprise for your business.”
Walcott goes on to describe how TSTT’s operations are
similar to the data revolution that is going on world-
wide: “You could look at the U.S. and we would be a mi-
crocosm of the same thing, where everyone is working
to where data can support everything - TV, entertain-
ment, broadband, voice, etc. So, it’s really a question
of how you bundle it and how you package it and how
you price it.
“We have spent over $1 billion USD over the last six
years in upgrading our access and networks and we
will continue to invest significantly to remain relevant
and leading-edge,” he continues. “We have pioneered
and innovated a number of technology solutions in
Trinidad and Tobago, which is a proud legacy that we
have. We have rolled out LTE wireless – nobody else
has that in Trinidad, and we’re expanding that net-
work, right now. We’ve gotten into mobile financial ser-
vices so we have partnered with VISA and the biggest
One of TSTT’s network monitoring centres keeps track round the clock of the performance of its networks
