Business View Caribbean October/November 2018

4 5 OCTOBER/NOVEMBER 2018 Contents 3 CORNER VIEW 6 OPENING LINES BEST PRACTICES IN CARIBBEAN HEALTHCARE 18 NORTH-EAST REGIONAL HEALTH AUTHORITY – JAMAICA Decentralized healthcare 28 SOUTHERN REGIONAL HEALTH AUTHORITY The business of compassion 34 THE MILTON CATO MEMORIAL HOSPITAL Improving healthcare 40 TCI HOSPITAL One of the best THE BEST OF TRAVEL AND TOURISM 54 CARIBBEAN TOURISM ASSOCIATION One sea, one voice, one Caribbean 62 MINISTRY OF TOURISM & INVESTMENT ANTIGUA/BARBUDA Resilience, strength, growth BEST PRACTICES IN BUSINESS AND ECONOMIC DEVELOPMENT 72 THE BRITISH VIRGIN ISLANDS PORTS AUTHORITY Providing superior quality seaport facilities and services 80 THE BRITISH VIRGIN ISLANDS AIRPORTS AUTHORITY Brighter skies ahead 88 THE GRENADA AIRPORTS AUTHORITY Destined for success 96 ARAWAK CEMENT COMPANY, LTD. Barbados’ sole cement company 40 54 96 72 80 96