Business View Caribbean | October 2020

25 BUSINESS VIEW CARIBBEAN OCTOBER 2020 I TELBPO communities.” For the next five years, itelbpo’s biggest goal is to achieve over 10,000 employees, believing that the biggest value they can offer the countries in which they operate is to provide opportunities for people. One, by providing jobs; two by providing learning and professional development; and three, offering growth within the organization. In summing up the best attributes of itelbpo, Epstein states, “We are an organization that provides a wide variety of services to a broad range of industries; one that does it differently by being flexible and creative while still maintaining established processes and internal efficiencies, but most importantly meeting the needs of our team members who are predominately Millennials. We offer job opportunities and career growth for a talented workforce in countries that have high unemployment rates and actively support the communities where we operate.” Making an impact in the world that goes beyond profit. That’s the itelbpo difference. is next to Silicon Valley. The environment is a big part of our Foundation, as well. Living on the beach and in a country where the rivers dump out into the ocean, we see the damage that is being done to the oceans, especially with plastic. We feel it’s our duty to help protect the environment and give all of our team members a non-disposable bottle for their drinks, so they’re reusing rather than throwing away. Reduce, Reuse, and Recycle and eliminating plastics is one of our big campaigns. “Lastly, we focus on sports. In the Caribbean, there are a lot of non-communicable diseases, such as high blood pressure, stroke, heart disease, and we feel that exercise is one of the best ways to ward off those diseases. Also, having Olympic champions like Usain Bolt and Shelly-Ann Fraser-Pryce who have represented Jamaica on the world stage has created exciting momentum. It’s an area that Caribbean youth can see as an avenue to use their talent to better themselves and their educational opportunities. Through these four pillars of our Foundation we give focused attention to developing our

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