Business View Caribbean | October 2020

57 BUSINESS VIEW CARIBBEAN OCTOBER 2020 locally. We also do hotwire foam cutting; we can do any shape or molding or decorative element out of foam for a building project, which is great. And we’re looking at add-on products which complement our existing lines.” With her signature sunny outlook, Dara shares, “Even though the future seems a little gray right now, in the medium-to-long-term it’s very bright down here. So, we want to be ahead of the curve and look at new technologies and industry trends that we’re hoping to incorporate into our manufacturing practices. We’d also like to give a shout-out to all our customers. We trade in loyalty and we’re very customer focused – whether that’s accolades or constructive feedback we’re always ready to listen. Without good customers, you don’t have a good business, and those relationships are cultivated over time. This is a very small country and your reputation is very important here. You have to be reliable, be personable, and get it right every single time. THE FLOWERS GROUP RELIABLE & COST EFFECTIVE TRANSPORTATION FOR ALL YOUR CARGO NEEDS WWW.THOMPSONSHIPPING.COM 345-949-8044 345-949-5104 345-949-7754 And if you don’t, your service recovery has to be even better to continue that loyalty. “Over 75 years, we’re not perfect, but we strive to achieve that. It doesn’t matter if you’re buying one block or tens of thousands, we want to make sure your experience is great. We love what we do. We’re passionate about the business and really enjoy serving the customers and doing something good for the island. We’re so thankful and excited for the 75th anniversary of The Flowers Group next year and we’re very optimistic for the future!”