Business View Caribbean | Volume 8, Issue 10

13 BUSINESS VIEW CARIBBEAN VOLUME 8, ISSUE 10 Internationally certified master trainer & professional coach Joan H. Underwood launches must-have guide for managers J oan H. Underwood, Antigua and Barbuda’s former Ambassador to Venezuela, has authored her first book – titled Managers’ First Aid Kit – and it is a true gem. With chapter headings as intriguing as You Can’t Pour from an Empty Cup, Managing Your Boss, Conducting Great Meetings, and Every Winner was Once a Beginner, Managers’ First Aid Kit is the quintessential guide for newcomers to succeed in a managerial capacity. Written in practical, smart, and engaging style, the book leads readers on a path of discovery to deal with the three most common challenges facing its primary target audience of new and aspiring managers: managing self, managing others, and managing systems and processes. As a bonus, the contents also resonate with entrepreneurs and more experienced managers who want to maximize their full potential. This is what Dr. Jeannine Comma, former CEO and Director of the Cave Hill School of Business/UWI, had to say in her review of Managers’ First Aid: “If learning and development are being earnestly internalized, then one has to take responsibility “Managers’ First Aid Kit”