experiencing growth in our maintenance segment of the business, and we intend to invest in another self-contained maintenance vehicle so that we are more responsive to customers because we have locked in a few contracts with KPIs that include a response time of two hours from the trouble call,” Anton notes. The supply division is also receiving equipment upgrades. “We want to add fabrication services where customers give us measurements and we will thread it, groove it for you, and charge you accordingly for that service.” REGIONAL AMBITIONS & MANUFACTURING DREAMS Anthony James Plumbing’s future strategy capitalizes on Trinidad and Tobago’s position as the second largest consumer market in the English-speaking Caribbean, with plans to become a regional supply hub. The company aims to leverage partnerships with international suppliers to serve the broader Caribbean construction market. “In the next two to five years, we are making a big thrust on the plumbing supply side of our business. We are going to service suppliers to the Caribbean region, and we are going to do that through partnerships with our US suppliers and international suppliers,” Anton explains. This regional expansion will be personally led by Anton himself, indicating the strategic importance of this initiative.The maintenance services will also expand with more aggressive pursuit of private sector contracts. “We want to continue to get proposals especially in the private sector to provide plumbing services in terms of preventative maintenance on a fortnightly or monthly basis.” The long-term vision includes manufacturing capabilities that would capitalize on Trinidad’s strategic shipping location. “One of our longerterm goals is that Anthony James Plumbing as a group would look into manufacturing some type of plumbing part, maybe simple gaskets for your toilet or something like that. Because Trinidad and Tobago is a really nice place in terms of shipping, so if we can get manufacturing done, we can ship to the world,” Anton reveals. “But that is a long-term goal, like a five-to-ten-year plan.” 22 BUSINESS VIEW CARIBBEAN VOLUME 12, ISSUE 09 MITED
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