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Business View Caribbean
sale, made the company its distributor in Trinidad and
Tobago and later in the early 2000s its master distrib-
utor for the Caribbean. That meant that TSL would now
operate in several different countries. It also meant
that company’s staff had to be able to write and pro-
vide the software development for banks throughout
the region, so TSL embarked on a robust, internal edu-
cation campaign. Today, TSL provides about 90 per-
cent of the software development for regional banks.
“Any time you walk into a Verifone credit card terminal
in the Caribbean, chances are that those are delivered
from my organization,” says Galt. “And the software
that runs them comes from my organization.”
Over the years, TSL continued to innovate and expand
its business footprint. “There are a lot of different
areas of business that we’re involved in,” Galt says.
The company partnered with Xerox to sell its equip-
ment and was able to move its market share from 4.5
percent in 1996, to 34 percent in 1998. In 2001, it
launched a digital, air time, cellular phone system in
Trinidad and Tobago. TSL provides recording solutions
to judicial courts throughout the Caribbean islands,
and serves the oil and gas sector with an application
that provides a full 3-D picture of seismic data. Galt,
himself, wrote the leading application in the Caribbean
for the human resource management field, covering
payroll, time, and attendance. TSL also became the
first and only local company in the region to write the
software for “Chip and Pin” technology, which provides
a safer way to utilize credit cards while protecting user
information and limiting the liability of the card compa-
nies. “We’ve become the first port of call for any tech-
nology company looking to do business in the Carib-
bean, today. They first seek representation with TSL.
We get to cherry-pick the organizations that we want
to deal with,” says Galt.
Galt believes that TSL differentiates itself from the
competition because while some other companies
outsource certain services that they can’t deliver, TSL
won’t employ that model. “We stopped doing that a
