58 October 2016 - Business View Caribbean
customers, SOS has also supplied furniture office sys-
tems in the Turks and Caicos Islands, Haiti, Anguilla,
St. Kitts, Barbados, St. Vincent, Guyana, and Miami,
Florida. The company’s products are imported from
China, Korea, Panama, the United States, and Mexico.
Todd says that even though SOS has been one of the
leaders in the industry over the past 50 years, it still
endeavors to stay ahead of the competition. “We look
at competition as motivation,” he says. “It keeps us
on our toes and motivates us to do better. We have
always been known for our customer service. That’s
where everything comes from – your customers. With-
out them, you have no business. I think that this has
definitely separated us from our competition. We also
carry a large inventory of products. You can walk into
our office and buy a hundred work stations at one time
and we will have them delivered the within 48 hours.
This has been one of our biggest advantages to date
– stock and availability. Our pricing is also extremely
competitive.”
In addition, SOS strives to stay current. “We’re con-
stantly changing,” says Todd. “We’re always modern-
izing our products and keeping up with cutting edge
technology in the office furniture industry. At the pres-
ent time we’re into the shredding business, we do a
large volume of industrial shredding for companies.
We started about a year and half ago, and it has just
kept growing.” All of the shredded products are export-
ed and sent to various mills abroad where the shred-
ded paper is recycled. The service also includes the
destruction of tapes, and CDs. “Our intention, by the
end of this year, or the beginning of next year, is to go
into mobile shredding,” Todd adds. “As of right now,
they either deliver to us or we pick up and shred on
our site. It’s a new thing for Jamaica and we’re trying
to push it. We see a need for it.”
Todd says that SOS is also working toward making it-
self an online company. “Right now, Jamaica is not an
online society. We’re shop online for products sold in
America, but we do not purchase online through our
