BVC June 2015 - page 38

38 June 2015 - Business View Caribbean
Guyana, in the south, to a variety of customers. Mov-
ing out into the broader Caribbean over the years to
reach beyond Barbados’ quarter of a million people,
has opened new doors for the company.
“We do everything from large hardware stores to con-
struction companies that are purchasing for either
residential or commercial projects,” says Oran. The
company also deals with smaller hardware stores and
companies doing one-off projects for small customers.
“We operate in all those markets, from the small cus-
tomer who just wants a few windows, to the distributor
that wants 200 windows or a full container of product,
to the contractor,” he says.
Oran strives to service all of its customers’ needs,
efficiently. One way is by making available parts and
components for products manufactured more than 15
years ago that have been discontinued. Another as-
pect of Oran’s “after-sales service” is the expertise of
its service teams.
However, being in business as long as Oran has, has
not come without hurdles – such as the U.S. housing
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