AvenueWest

Trailblazers in Property Management

How AvenueWest is capitalizing on emerging trends and premiere servi

AvenueWest Global, an award-winning provider of corporate housing and real estate services, has become a standout leader in property management, setting the industry standard with its innovative approach and exceptional service. Throughout its 25-year history, AvenueWest has focused on scalable growth by embracing new technology and data-driven decision-making. However, it is their dedicated team and client-centered approach that truly sets them apart.

Today, AvenueWest is a globally-recognized brand with a reputation for excellence, a loyal client base, and a thriving network of employees. Everyone at the company understands that their efforts contribute to a lasting legacy of reliability and innovation in property management, setting a high bar in the industry that will continue to stand the test of time.

A Culture of Service Driven by Passion

Founded in 1999 in Denver, AvenueWest started as a small real estate agency with a unique focus: fully furnished corporate housing tailored for midterm stays ranging from 30 days to several years.

Leveraging well-established relationships, AvenueWest placed corporate tenants in need of temporary housing in vetted properties, while also managing those properties on behalf of the owners. This dual role allowed them to ensure seamless management and maintenance, enhancing the experience for both owners and tenants. The model quickly proved to be successful, emphasizing the demand for reliable, turnkey property management solutions.

Over the years, AvenueWest has continued to expand, now with 17 offices across the United States and properties in over 200 cities worldwide. AvenueWest also began its expansion into international markets last year, successfully placing clients in Europe and Asia. This year, the company proudly made its sixth appearance on the Inc. 5000 list, highlighting its exceptional growth and innovation.

At the heart of AvenueWest’s property management success is a deeply rooted service-oriented culture. “Most of the people that we hire have a passion for hospitality because we’re serving our clients 24/7,” says Owner and CEO Angela Healy, highlighting the demands this level of service requires of her team.

Colorado Springs CO

AvenueWest understands that corporate relocation can be inherently stressful, so they strive to alleviate that burden for its employees, clients, and their families. The average cost of a relocation is $65,000, which explains why 40% of them fail.

“Anything that we can do to ensure a successful relocation for our clients, we are going to jump in and do. Every one of our employees fully embraces that service mindset. We provide white glove service, every time,” says Healy.

The company’s dedication extends beyond finding a suitable property—it encompasses everything from matching clients with the right community, ensuring access to good schools, helping spouses find employment, and addressing any needs that arise during the relocation. This commitment to going above and beyond for their clients defines AvenueWest’s approach, and has fostered a work environment where employees see their roles as meaningful careers rather than just jobs.

Standing Out with Industry Innovation

AvenueWest distinguishes itself in the property management industry by offering fully furnished, high-quality homes, condos, and townhomes instead of standard apartments. Each property is meticulously maintained to ensure high standards of cleanliness and readiness for incoming tenants. The company’s reservation agents are trained to identify the unique needs of each client, including yard requirements, pet accommodations, and proximity to desired amenities. This personalized approach is a hallmark of AvenueWest’s white-glove service, setting them apart from competitors.

One of the unique aspects of AvenueWest’s service is its focus on mid term rentals – a niche market that fills the gap between short-term vacation rentals and long-term leases. Traditionally, corporate rentals have averaged around 99 days, making this an ideal solution for many corporate clients.

“Cities are moving away from short-term rentals because they’ve realized the surge of AirBnb’s has contributed to the housing shortage. They’re now working to bring inventory back into the mid- and long-term rental market,” Healy explains.

The growing demand for mid-term rentals is a key driver of AvenueWest’s growth. As new regulations limit the profitability of short-term rentals, many property owners are turning to AvenueWest to transition their properties into this expanding market. They offer a viable solution for owners who want to maintain furnished, profitable properties while complying with local regulations.

Another unique factor of AvenueWest’s operational model is its dual-customer approach, catering to both property owners and corporate tenants. For property owners, AvenueWest conducts a thorough evaluation process to assess whether their properties meet the company’s standards, focusing on safety, amenities, and overall condition.

For corporate clients, a dedicated team ensures that properties align with the specific needs, reinforcing the company’s reputation for exceptional service. AvenueWest’s ability to connect property owners with corporate tenants is enhanced by its extensive network of corporate relationships, making them an attractive partner for those looking to navigate the mid-term rental landscape.

San Fransisco CA

AvenueWest has also advanced its property management capabilities by implementing cutting-edge software and creating a robust digital presence to capture new market opportunities and prioritize secure and convenient operational practices. By doing so, they have built a strong identity that resonates with homeowners and tenants worldwide. The company utilizes proprietary internal software to manage operations and track property reservations, maintenance requests, and tenant needs. This technology enables them to uphold its high service standards, and is a reason they are trusted by corporations.

An Adaptable Business Model with a Bright Future Outlook

The company’s ability to adapt to changing market conditions is a testament to its strong leadership and forward-thinking strategy. Even during challenging times such as the COVID-19 pandemic, AvenueWest seized opportunities to support corporate clients and their employees, facilitating moves from urban centers to safer environments.

But at its core, AvenueWest is committed to customer service excellence, ensuring every employee upholds the highest service standards regardless of location. By investing in training programs, they have created a culture of talent development and continuous learning to ensure the company remains competitive on a global scale.

The leadership team prioritizes comprehensive support to its offices, providing marketing assistance and operational guidance to foster a strong, cohesive network that drives collective success. AvenueWest’s partnerships with local businesses further underscore its commitment to quality and community engagement. Both property owners and corporate tenants benefit from a flexible furnishing system made possible by collaborations with local vendors.

“If someone wants to furnish temporarily and try out our system, we handle everything—from furniture to kitchen items and beds. We also work with property owners who would like to purchase furniture upfront, helping design the package and create the overall experience,” says CEO Angela Healy.

By partnering with reputable companies like New Image Leasing, which offers comprehensive furniture packages and a roster of reliable maintenance providers, AvenueWest ensures a seamless experience for both property owners and tenants.

Looking ahead, AvenueWest is poised for continued expansion both domestically and internationally, with plans to expand services in Europe, Asia, and beyond. As global corporate mobility increases, AvenueWest aims to lead the way in mid-term corporate housing solutions, leveraging its expertise to meet the evolving needs of multinational companies and their employees.

“We have companies sending teams to Australia and others bringing employees from Australia to the United States. We’re also working with significant groups in Spain, France, the UK, and Dubai. There’s a lot of exciting activity happening internationally,” Healy notes.

Over the next three to five years, the company will focus on solidifying its presence in both new and existing markets, continuing to enhance its technology, and building partnerships that support its mission of providing high-quality, furnished housing for corporate clients.

With its proven track record, commitment to service, and strategic vision, AvenueWest is well-positioned to continue its impressive growth and success in the dynamic world of property management and corporate housing.

AT A GLANCE

AvenueWest

What:  a leading property management enterprise specializing in fully furnished corporate rentals for midterm stays, ranging from 30 days to several years.

Where: AvenueWest operates 17 offices across the United States, servicing in over 200 cities worldwide. It has expanded internationally with placements in Europe and Asia and plans to grow further in Australia, Spain, France, the UK, and Dubai.

Website: www.avenuewest.com